The complete guide to social media failures

Should brands apologize so much in social media?
Digiday
Unmetric provided Digiday with data on how apologetic different airlines were on Twitter between January and April, and the results show that US Airways' recent Twitter apology was no anomaly. American Airlines and US Airways, with which it is merged ...


The complete guide to getting the Twitter handle you want
Quartz
... activity are publicly visible.” So an account might appear dead, but someone might be an active reader of other's tweets. The company might also not want to delete an account that's less than a year old without giving someone a chance to use it again.


Washington Post

US Airways Apologizes For Plane P*ssygate, But What They're Doing To The ...
PerezHilton.com
The US Airways employee who accidentally tweeted a CAH-razy seXXX-rated picture from the company's Twitter account on April 14th will not be fired… And that's according to US Airways spokesperson Matt Miller. BTW if you haven't seen the NSFW pic ...
US Airways won't fire worker who sent lewd tweetCNNMoney
US Airways said lewd tweet was mistake made by employeeFOX19

all 58 news articles »

Examiner.com

Chase Vasser lands role on 'The Walking Dead' Season 5, tweets spoilers
Examiner.com
It's important to note that this Tweet was almost immediately deleted by Vasser, maybe he realized he was giving away light spoilers and told to delete the tweet. It was a bit of a disappointment to later read his tweet, “Bad timing to say I've never ...

and more »

Washington Post

US Airways investigating pornographic toy airplane tweet
Fox News
"We apologize for the inappropriate image we recently shared in a Twitter response," Anderson said in an emailed statement. "We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future," he said.
US Airways Apologizes For Plane P*ssygate, But What They're Doing To The ...PerezHilton.com
US Airways won't fire worker who sent lewd tweetCNNMoney
US Airways said lewd tweet was mistake made by employeeFOX19

all 61 news articles »

Fashion Times

US Airways Apologize for Explicit Twitter Photo Mistake
Fashion Times
(Photo : Twitter) The airline has expressed its apology for mistakenly sending an explicit image on the social networking site Twitter. Print This. Text + -. Share This. Facebook Share. Twitter Tweet. Related. Almost Half of Twitter Users Never Posted ...


The Guardian

US Airways tweet controversy: Airline apologizes for lewd photo sent via Twitter
First Coast News
American Airlines, which is in the process of merging with US Airways, offered both an apology and an explanation for the tweet. "We apologize for the inappropriate image we recently shared in a Twitter response," spokesman Matt Miller told Today in ...
US Airways apologises for posting pornographic image on TwitterThe Guardian
US Airways Apologizes for X-Rated Twitter PhotoTheWrap
US Airways apologise for 'offensive' tweet to customerIrish Independent
Huffington Post Canada -USA TODAY -TheBlaze.com
all 395 news articles »

BBC News

Esther McVey apology for tweet during Hillsborough service
BBC News
A Conservative Party spokesman said Ms McVey had tweeted an apology and it would not comment further. Ms McVey did not attend the memorial service. The memorial service for the 96 people who died in the tragedy was held at Anfield on Tuesday ...


BBC News

US Airways apologises for explicit image sent on Twitter
BBC News
Once the mistake had been realised US Airways deleted the offending tweet and issued an apology. "We apologise for an inappropriate image recently shared as a link in one of our responses. We've removed the tweet and are investigating," it said on its ...


CNN

Ice Cube apologizes for offending Paul Walker fans
CNN
Ice Cube apologized on Twitter to Paul Walker fans/the world after he expressed his disappointment over losing the Best Screen Duo award at the MTV Movie Awards to Vin Diesel and the late Paul Walker for "Fast & Furious 6." Pro tip: Don't complain ...
Ice Cube disses Paul Walker, 'Ride Along' robbed by sympathy vote at 2014 ...Mstarz

all 579 news articles »

US Airways apologizes for pornographic tweet
WKYC-TV
American Airlines, which is in the process of merging with US Airways, offered both an apology and an explanation for the tweet. "We apologize for the inappropriate image we recently shared in a Twitter response," spokesman Matt Miller told Today in ...


Is US Airways' porn photo the worst of Twitter gaffes?
USA TODAY
Campbell Soup, the maker of SpaghettiOs, apologized for the tweet and said the Twitter account is managed internally, not by an agency. In Chrysler's case, an employee with Chrysler's social media agency was fired over a tweet in 2011 that read, "I ...

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